About Us

With years of experience in the logistics industry, we have built a reputation for excellence, reliability, and unmatched customer service.

Our Mission

Seamless Secure, And Efficient Shipping Solutions

At Diamond Express, every shipment is handled with a personal touch. We treat our customers like family – it’s the principle that launched us over 45 years ago as a family-run carrier in Massachusetts. Founded in the late 1970s with a single leased truck, we’ve grown with our community ever since. Through the decades our dedicated freight-handling team has moved everything from factory parts to life-saving medical devices. In fact, with so much transport and logistics experience behind us, we live up to one carrier’s promise that a veteran team will “provide the best possible service”. Today our history is woven into every delivery: local roots in Peabody, a regional fleet covering MA, RI, and NH, and the same commitment to speed and care that we started with.

1978 – Diamond Express Air Freight is founded in Massachusetts by a family committed to reliable shipping.

1985 – We expand our fleet and achieve TSA certification for secure air freight operations.

1990s–2000s – Our service area grows across New England as we introduce dedicated white-glove handling for delicate cargo.

2020s – Two generations run the company, delivering freight and logistics expertise in the 21st century.

WHAT WE'RE GOOD AT

Our Services

We offer comprehensive freight and logistics solutions for every kind of shipment. From the runway to your dock, we combine national air cargo networks with local land-based delivery services for true door-to-door shipping. Crucially, our white-glove approach means trained experts manage every step of your delivery. That includes specialized packing, climate-controlled transport when needed, and final setup – especially important for sensitive medical or high-tech equipment. We handle the details so you don’t have to.At Diamond Express Air Freight, we are more than just a shipping company. We are a team of dedicated professionals who strive to exceed your expectations with every shipment.

Air & Ground Freight: Fast, reliable flights plus trusted regional trucking. Our partners and trucks cover all of Massachusetts (and parts of RI/NH) to complete your shipment’s journey.
White-Glove Handling: Our expert freight handling team provides TSA-certified, hands-on service for delicate or high-value items. Each package is custom-crated and monitored from pickup to placement.
Commercial Shipping Solutions: End-to-end logistics planning for businesses. Whether it’s routine inventory or complex project freight, we design every step of the route.
Cold Chain & Climate Control: Dedicated cold storage and delivery support to keep temperature-sensitive goods fresh. (We preserve product integrity for perishables and pharmaceuticals.)
Customized Freight Plans: As a small, family-owned business we’re agile – cutting red tape to create flexible solutions and accommodate special requests at a moment’s notice.

what we can offer

Why Choose Diamond Express?

What sets us apart is our people and principles. We operate by a simple credo: if you trust us with your cargo, we owe you complete reliability. Industry experts note that TSA-certified logistics means “nothing will get hung up in unexpected security hassles” – the same commitment we offer. Our team’s decades of expertise ensure every delivery is on time and intact. Here’s why companies of all kinds count on Diamond Express:

45+ Years of Expertise: With decades in the field, we know how to navigate even the trickiest transport challenges. Our experience in transport and logistics translates to efficiency and problem-solving for you.
Family-Owned & Local: We build long-term relationships. In our world, you’re treated “like part of the family”, not just an account number. Small company size means personalized attention and direct access to decision-makers.
TSA-Certified Security: Every operation meets rigorous security standards. As one provider emphasizes, that means your freight “gets hung up in [no] unexpected security hassles”. Faster clearance, fewer delays – peace of mind from start to finish.
Trusted Freight Handling Team: From packaging to delivery, our white-glove crew handles fragile gear with care. Trained professionals oversee protective packing, climate-control, and even installation when needed.
Guaranteed On-Time Delivery: We know reliability is your top priority. Our clients’ goods consistently arrive “fresh, safe, and right on time”, whether it’s an urgent order of components or just-in-time retail stock.

Testimonial

What Client Says

“I have been working with Diamond Express Air Freight and specifically Vincent Gemma for over 15 years and they provide, without a doubt, the most hands-on service of any delivery agent we have in the U.S. Vincent takes a personal interest in every one of our shipments and has made my work life so much easier than it could be with the amount of freight we ship in and out of the Boston area. I would recommend Diamond Express as a priority option for any carrier looking for a dependable, through and responsible”

"Diamond Express Air Freight is a breath of fresh air when dealing with trucking companies. They are available, knowledgeable and ready to help, not to mention always thinking outside the box when issues arise. I feel secure having Diamond in charge as they always go above and beyond to make sure the job is done in a professional matter."

“Working with Diamond Express is very beneficial to our company and what our needs are. They are old school customer service plain and simple. Diamond Express Air Freight responds to our emails and phone calls immediately; they help find solutions to our needs. Vinny, Pat and their crew go out of their way when they can to help us.“

“I have personally worked with Diamond Express Air Freight since 2010 and my company since 2005. During that time, I have experienced the pride and passion Vinny and his team have for the work they do. Diamond will be a true partner and a company you can count on for transparency and integrity to serve your customers. They understand the extreme importance of the customer experience and want to exceed expectations.”

“As a salesperson for a large medical device manufacturer, I have worked with team at Diamond Express Air Freight over the last several years and the experience has been nothing short of terrific. The back-office staff is professional and very responsive to any needs or changes, even at the last moment. The warehouse staff is always attentive, hardworking and maintain a very clean, organized environment. The drivers at Diamond Express Air Freight are ALWAYS punctual, friendly and provide arrival updates consistently. Upon arrival, they continue to assist with offload/onload in a prompt, professional manner. I would recommend Diamond Express Air Freight to any company looking to improve their logistics needs.”

OUR PRIORITIES

Who We Serve

Quite literally any business that needs to move something. Diamond Express is the silent partner behind: restaurants and grocers getting fresh ingredients on time; tech startups receiving crucial electronics; hospitals and labs shipping life-saving medical devices; manufacturers sending heavy machinery; and retailers restocking shelves or fulfilling online orders. In short, if your company has products to send or receive, we’re here to handle the haul. Our commercial shipping solutions are tailored – from hand-carry courier service for that one critical part, up to full air cargo loads – all with the same attentive service. We adapt to your industry’s needs: fast food produce stays crisp with our cold chain support; sensitive scanners arrive ready for setup thanks to our white-glove teams; essential building supplies turn up on schedule.

Manufacturing & Industrial:

Moving parts, equipment and raw materials of all sizes.

Healthcare & Pharma:

Shipping sterile, temperature-sensitive medical equipment and supplies.

Technology & Electronics:

Transporting delicate, high-value gadgets and components.

Retail & E-commerce:

Reliable logistics to keep store shelves stocked and online orders flowing.

Food & Perishables:

Cold storage and climate-controlled transport ensure freshness.

General Business:

Even if your business isn’t listed here, if it needs freight moved, consider us at your service.

Our Commitment

Through every step of your supply chain, Diamond Express Air Freight is more than a carrier – we’re a partner you can trust. We understand what’s on the line. Every pallet or parcel is someone’s responsibility (and often a livelihood), so we handle it with the urgency it deserves. As C.H. Robinson says, the goal is a world where customers “say goodbye to the stress of moving temperature sensitive shipments and hello to a world where your goods arrive fresh, safe, and right on time”. That world is the one we deliver to you. When you choose Diamond Express, you get the peace of mind that comes from a family-owned team with industry-leading transport and logistics experience, dedicated customer care, and a proven track record. We’ll carry your freight so you can carry on with what matters most.